Frequently Asked Questions
Do I need insurance?
While Streamline Movers will take the utmost care with your belongings, we recommend that you are fully insured for your move and/or storage. Check with your own insurer that your interests are covered or Streamline Movers can put you in contact with insurance brokers who will ensure you have the right cover.
Can I put some goods into storage and move others to a new address?
Yes, Streamline Movers is happy to do both jobs for you. It may be possible to pick up everything at the same time, but make sure you clearly mark or separate what is to be moved and what is to be stored.
Do I need to be present when my goods are picked up and delivered?
You or someone you trust should be there at both points – especially at the destination to show our removalists where furniture and boxes need to be placed.
Can I do the packing myself?
Yes, this will save you money. But don’t overload boxes or make them too heavy to lift. Reinforce the bottom of all boxes with tape, place heavier items at the bottom of boxes and fill them to capacity with packing paper or light fillers. Lighter items, like bedding and clothes, should go into larger boxes and heavier itmes, like books and tools, should go into smaller ones. Label boxes with your name, contents and which room it is to go into.
Can Streamline Movers provide packing materials?
Yes, we can sell you at wholesale prices sturdy cartons, packing paper, bubble wrap, marker pens and tape.
What advantage is there in Streamline Movers doing your packing?
Leaving this work to our professionals will make the move easier for you and ensure your goods are packed properly.
Are there any items that cannot be moved or stored?
Dangerous goods including firearms, ammunition, flammable liquids, oils and gases, paints, solvents, aerosols, poisons and chemicals for pool treatment; unhygienic goods; precious small items like jewellery and stamp collections. Plants cannot be moved interstate and garden tools must be clean of all soil and vegetable matter when moving interstate. Perishable food cannot be stored.